| Station | Office | Service Hours | |
| Mon- Fri | Sat, Sun & Hols | ||
| Kushiro | Travel Service Center | 10:00-18:00 | |
| Obihiro | Travel Service Center | 9:00-17:00 | |
| Asahikawa | Travel Service Center | 9:30-17:30 | |
| Sapporo | JR Information Desk | 8:30-19:00 | |
| Travel Service Center (East) | 10:00-19:30 | 10:00-18:00 | |
| Travel Service Center (South) | 10:00-20:00 | ||
| New-Chitose Airport | JR Information Desk | 8:30-19:00 | |
| Hakodate | Travel Service Center | 10:00-18:00 | |
| Shin-Aomori | Travel Service Center | 10:00-17:30 | |
| Hachinohe | Travel Service Center | 10:00-17:30 | |
| Morioka | Travel Service Center | 10:00-19:00 | 10:00-17:00 |
| Akita | Travel Service Center | 10:30-18:00 | 10:30-17:00 |
| Sendai | Travel Service Center | 10:00-19:00 (Mon-Sat) 10:00-18:00 (Sun & Hols) |
|
| Yamagata | Travel Service Center | 10:00-18:00 | 10:00-17:00 |
| Fukushima | Travel Service Center | 10:00-18:00 | 10:00-17:00 |
| Niigata | Travel Service Center | 10:00-19:00 | 10:00-17:00 |
| Nagano | Travel Service Center | 10:00-19:00 | 10:00-17:30 |
| Mito | Travel Service Center | 10:00-19:00 | 10:00-17:00 |
| Narita Airport Terminal 1 |
JR EAST Travel Service Center | 8:15-19:00 | |
| Ticket Office | 6:30-8:15, 19:00-21:45 | ||
| Narita Airport Terminal 2・3 |
JR EAST Travel Service Center | 8:15-20:00 | |
| Ticket Office | 6:30-8:15, 20:00-21:45 | ||
| Tokyo | JR EAST Travel Service Center (Marunouchi North) | 7:30-20:30 | |
| JR-CENTRAL Ticket Office (Yaesu North) | 7:30-20:30 | ||
| Ueno | Information Center (Central Ticket Gate) | 9:00-19:00 | |
| Shinjuku | JR EAST Travel Service Center (New South Gate) | 8:00-19:00 | |
| Information Center (EastGate) | 9:00-19:00 | ||
| Shibuya | Information Center (South) | 10:00-18:30 | |
| Ikebukuro | Information Center (Central Passage) | 9:30-18:00 | |
| Shinagawa | Information Center (Central Ticket Gate) | 9:00-19:00 | |
| JR-CENTRAL Ticket Office | 9:00-19:00 | ||
| Haneda Airport International Terminal |
JR EAST Travel Service Center (Tokyo Monorail 2F Ticket Gate/Arrival lobby) |
7:45-18:30 | |
| Yokohama | Travel Service Center | 10:00-20:00 | 10:00-19:00 |
| Shin-Yokohama | JR-CENTRAL Ticket Office | 8:00-20:30 | |
| Odawara | JR-CENTRAL Ticket Office | 5:45-22:30 | |
| Mishima | Ticket Office (South) | 5:45-23:00 | |
| Shizuoka | Ticket Office | 5:00-23:05 | |
| Hamamatsu | Ticket Office | 5:20-23:20 | |
| Nagoya | JAPAN RAIL PASS Exchange Office | 10:00-19:00 | |
| Ticket Office | 6:00-10:00, 19:00-23:00 | ||
| Toyama | Ticket Office (Central) | 5:40-23:30 | |
| Kanazawa | Ticket Office (Central) | 4:40-23:30 | |
| Kyoto | Ticket Office (JR-WEST Central) | 5:30-23:00 | |
| Ticket Office (JR-CENTRAL Hachijo Shinkansen) | 8:30-23:00 | ||
| Higashi-Maizuru | Ticket Office | 5:30-21:00 | |
| Nishi-Maizuru | Ticket Office | 5:40-21:00 | |
| Shin-Osaka | Ticket Office (JR-WEST East) | 5:30-23:30 | |
| Ticket Office (JR-CENTRAL Central) | 5:30-23:00 | ||
| JR-WEST Travel Corner | 9:00-20:00 | ||
| Osaka | Ticket Office (Central NO.12,13) | 5:30-23:00 | |
| Kansai Airport | Ticket Office | 5:30-23:00 | |
| Nara | Ticket Office | 9:00-20:00 | |
| Sannomiya | Ticket Office (Central) | 5:30-23:00 | |
| Okayama | Ticket Office | 5:00-23:30 | |
| Yonago | Ticket Office | 5:00-22:00 | |
| Sakaiminato | Ticket Office | 7:10-18:30 | |
| Matsue | Ticket Office | 4:50-21:30 | |
| Hiroshima | Ticket Office | 5:20-23:00 | |
| Shimonoseki | Ticket Office | 5:30-22:30 | |
| Takamatsu | Travel Service Center | 10:00-18:00 | 10:00-17:00 |
| Matsuyama | Travel Service Center | 10:00-18:00 | 10:00-17:00 |
| Tokushima | Travel Service Center | 10:00-18:00 | |
| Kokura | Travel Service Center | 10:30-19:00 | 10:30-18:00 |
| Hakata | Travel Service Center | 10:00-20:00 (Mon-Sat) 10:00-18:00 (Sun & Hols) |
|
| JR-KYUSHU Ticket Office | 7:00-23:00 | ||
| Saga | Travel Service Center | 10:30-19:00 | 10:30-18:00 |
| Nagasaki | Travel Service Center | 10:30-19:00 | 10:30-18:00 |
| Kumamoto | Travel Service Center | 10:30-19:00 | 10:30-17:30 |
| Oita | Travel Service Center | 10:30-19:00 | 10:30-18:00 |
| Miyazaki | Travel Service Center | 10:00-18:00 | 10:00-17:30 |
| Kagoshima-Chūō | Travel Service Center | 10:30-19:00 | 10:00-18:00 |
Note : Some Travel Service Centers are closed during the year end/New Year holiday period. Offices and service hours are subject to change or discontinuation without notice. (as of September 2015)