Japan Rail Pass exchange offices

StationOfficeService Hours
Mon- FriSat, Sun & Hols
KushiroTravel Service Center10:00-18:00
ObihiroTravel Service Center9:00-17:00
AsahikawaTravel Service Center9:30-17:30
SapporoJR Information Desk8:30-19:00
Travel Service Center (East)10:00-19:3010:00-18:00
Travel Service Center (South)10:00-20:00
New-Chitose AirportJR Information Desk8:30-19:00
HakodateTravel Service Center10:00-18:00
Shin-AomoriTravel Service Center10:00-17:30
HachinoheTravel Service Center10:00-17:30
MoriokaTravel Service Center10:00-19:0010:00-17:00
AkitaTravel Service Center10:30-18:0010:30-17:00
SendaiTravel Service Center10:00-19:00 (Mon-Sat)
10:00-18:00 (Sun & Hols)
YamagataTravel Service Center10:00-18:0010:00-17:00
FukushimaTravel Service Center10:00-18:0010:00-17:00
NiigataTravel Service Center10:00-19:0010:00-17:00
NaganoTravel Service Center10:00-19:0010:00-17:30
MitoTravel Service Center10:00-19:0010:00-17:00
Narita Airport
Terminal 1
JR EAST Travel Service Center8:15-19:00
Ticket Office6:30-8:15, 19:00-21:45
Narita Airport
Terminal 2・3
JR EAST Travel Service Center8:15-20:00
Ticket Office6:30-8:15, 20:00-21:45
TokyoJR EAST Travel Service Center (Marunouchi North)7:30-20:30
JR-CENTRAL Ticket Office (Yaesu North)7:30-20:30
UenoInformation Center (Central Ticket Gate)9:00-19:00
ShinjukuJR EAST Travel Service Center (New South Gate)8:00-19:00
Information Center (EastGate)9:00-19:00
ShibuyaInformation Center (South)10:00-18:30
IkebukuroInformation Center (Central Passage)9:30-18:00
ShinagawaInformation Center (Central Ticket Gate)9:00-19:00
JR-CENTRAL Ticket Office9:00-19:00
Haneda Airport
International Terminal
JR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)
7:45-18:30
YokohamaTravel Service Center10:00-20:0010:00-19:00
Shin-YokohamaJR-CENTRAL Ticket Office8:00-20:30
OdawaraJR-CENTRAL Ticket Office5:45-22:30
MishimaTicket Office (South)5:45-23:00
ShizuokaTicket Office5:00-23:05
HamamatsuTicket Office5:20-23:20
NagoyaJAPAN RAIL PASS Exchange Office10:00-19:00
Ticket Office6:00-10:00, 19:00-23:00
ToyamaTicket Office (Central)5:40-23:30
KanazawaTicket Office (Central)4:40-23:30
KyotoTicket Office (JR-WEST Central)5:30-23:00
Ticket Office (JR-CENTRAL Hachijo Shinkansen)8:30-23:00
Higashi-MaizuruTicket Office5:30-21:00
Nishi-MaizuruTicket Office5:40-21:00
Shin-OsakaTicket Office (JR-WEST East)5:30-23:30
Ticket Office (JR-CENTRAL Central)5:30-23:00
JR-WEST Travel Corner9:00-20:00
OsakaTicket Office (Central NO.12,13)5:30-23:00
Kansai AirportTicket Office5:30-23:00
NaraTicket Office9:00-20:00
SannomiyaTicket Office (Central)5:30-23:00
OkayamaTicket Office5:00-23:30
YonagoTicket Office5:00-22:00
SakaiminatoTicket Office7:10-18:30
MatsueTicket Office4:50-21:30
HiroshimaTicket Office5:20-23:00
ShimonosekiTicket Office5:30-22:30
TakamatsuTravel Service Center10:00-18:0010:00-17:00
MatsuyamaTravel Service Center10:00-18:0010:00-17:00
TokushimaTravel Service Center10:00-18:00
KokuraTravel Service Center10:30-19:0010:30-18:00
HakataTravel Service Center10:00-20:00 (Mon-Sat)
10:00-18:00 (Sun & Hols)
JR-KYUSHU Ticket Office7:00-23:00
SagaTravel Service Center10:30-19:0010:30-18:00
NagasakiTravel Service Center10:30-19:0010:30-18:00
KumamotoTravel Service Center10:30-19:0010:30-17:30
OitaTravel Service Center10:30-19:0010:30-18:00
MiyazakiTravel Service Center10:00-18:0010:00-17:30
Kagoshima-ChūōTravel Service Center10:30-19:0010:00-18:00

Note : Some Travel Service Centers are closed during the year end/New Year holiday period. Offices and service hours are subject to change or discontinuation without notice. (as of September 2015)