The Japan Rail Pass (also commonly called JR Pass) is a very cost effective rail pass for long distance train travel in Japan. It can be used by foreign tourists only, and offers unlimited use of JR trains for one, two or three weeks at a cost that residents of Japan can only dream of.
The Japan Rail Pass Exchange Order must be purchased before your arrival to Japan, and you can change to the Japan Rail Pass when you are in Japan. The pass comes in two types: ordinary and green car. The latter is valid on green cars (first class cars) that offer more spacious seats than ordinary cars.
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There are two types of JAPAN RAIL PASS: Green (for superior-class Green cars), and Ordinary. Each of these types is available as a 7-day, 14-day, or 21-day PASS. Please refer to JAPAN RAIL PASS Validity regarding travel allowed with the various types of passes.
The local currency price, applicable exchange rate, and issue date for an Exchange Order are specified on the Exchange Order itself.
Children who are age 6 through 11 as of the date on which the exchange order is issued are eligible for child PASS prices.
(Prices are subject to change. The applicable price is the price valid on the date when an Exchange Order is issued. )
- The validity period of a JAPAN RAIL PASS is the consecutive 7, 14, or 21 days period beginning on the date the PASS is first used.
- Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JAPAN RAIL PASS (for example, an Exchange Order issued on April 15 would have to be turned in by July 14). At that time, you have to specify the date that you want to start using the PASS. It can be any date within one month from the date the PASS is received.
- Once a starting date has been assigned to the PASS, it cannot be changed.
- Make your order online.
- Make your payment after you received your confirmation via email.
- Upon received your payment, we will process your order.
- You can collect the exchange order within 2 working days in our shop.
Please note that you are able to pay on collection by prior arrangement with our Japan Consultant email: email@example.com / Tel: 6255 5898 or 94876198.
Walk-in customer without prior arrangement will subject to our sales staff being in office during the period.
Step By Step Guide on changing your exchange order to the Japan Rail Pass
Step 1: Before going Japan
- Buy your Exchange Order for the JAPAN RAIL PASS with us before you go to Japan.
- Be sure that you understand the eligibility requirements before purchasing the Exchange Order.
- In the event that you are unable to receive a PASS because you fail to meet the eligibility requirements, the JR Group is not liable for any charges or fees associated with your use of JR lines while in Japan.
Step 2: After Arrive in Japan
- After you arrive in JAPAN, you have to turn in your Exchange Order (with your passport) to receive your JAPAN RAIL PASS at a JAPAN RAIL PASS exchange office in a major JR station and international airports – Narita, New Chitose and Kansai. Please note the Service hours and closing days. You cannot use an Exchange Order when you travel on JR lines.
- Your Exchange Order must be turned in for a JAPAN RAIL PASS within three months of the date the Order was issued (for example, an Exchange Order issued on April 15 would have to be turned in by July 14). *It may take time to turn in your Exchange Order and receive a JAPAN RAIL PASS if the service counter is busy. Please ensure you leave enough time when you visit the exchange office.
- At the exchange office, you will be asked to fill in a short application form and to show your passport with the Temporary Visitor stamp/sticker you received on entry into Japan. When exchanging the Exchange Order for a JAPAN RAIL PASS, you must show your passport* and the Temporary Visitor stamp/sticker.
- When turning in your Exchange Order for the Pass, you should specify the date to start using the Pass. It can be any date within one month from the date the Pass is received.
Step 3: Reserve a Seat
After turning in your Exchange Order for a JAPAN RAIL PASS, you can make seat reservation at a “Midori-no-madoguchi” Reservation Office or JR Travel Service Center in the major train stations or international airports.
- There is no additional charge for making seat reservation.
- Seat reservations cannot be made at unmanned stations or stations without reservation capability.
- Shinkansen, most limited express and ordinary express trains have reserved Green Car seats and both reserved and non-reserved ordinary car seats. (The JAPAN RAIL PASS is not valid for any seats, reserved or non-reserved, on “NOZOMI” and “MIZUHO” trains on the Tokaido, Sanyo and Kyushu Shinkansen. Please use “HIKARI,” “SAKURA,” “KODAMA,” and “TSUBAME” trains.)
- A non-reserved seat (except for “NOZOMI” and “MIZUHO” trains on the Tokaido, Sanyo and Kyushu Shinkansen) can be used simply by showing your JAPAN RAIL PASS.
- There are no Green Cars on most “HIKARI” and “KODAMA” trains on the Sanyo Shinkansen line (Shin-Osaka—Hakata), or on Series 800 trains on the Kyushu Shinkansen line.
- The JR buses “Mizuumi-go” between Aomori and Towadako and “Oirase-go” between Hachinohe and Towadako require reservations. Please obtain your reserved-seat ticket before boarding these buses. (Service is not available during the winter period.)
- Use of Homeliner or other Liner trains is subject to additional fees.
- Some trains have no non-reserved seating (all seats are reserved).
- It may take time to make a seat reservation if the service counter is busy. Please ensure you leave enough time to make your reservation.
- Do not use an automatic ticket gate with a JAPAN RAIL PASS or a reserved-seat ticket. Please show the PASS at a Staff Attended Gate.
- Please note that during crowded periods you cannot be guaranteed a seat on a specific train. The periods when seat reservations are particularly difficult to secure are as follows:
■ April 27 to May 6
Due to consecutive holidays in a comfortable travel season, there is large-scale travel throughout Japan for leisure and recreation.
■ August 11 to 20
Another time for traditional travel to hometown areas, called the Obon season.
■ December 28 to January 6
The year end/New Year holiday period is the most popular travel time for Japanese people, for vacations and returns to hometown areas.
【How to read reserved seat tickets】